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What Is an Online Chat Support Job?
Online chat support agents help customers via live chat — answering questions, solving problems, and offering technical or sales assistance. It’s text-based, meaning no phone calls, which makes it ideal for introverts or people working in noisy environments.
Work Remotely, Earn Consistently, No Experience Needed!
Are you looking for a real online job where you can work from the comfort of your home in 2025? Chat support jobs are among the most in-demand and legit remote job opportunities today. Whether you’re a student, a stay-at-home parent, or someone who wants a side hustle — online chat support roles offer flexible hours, decent pay, and minimal equipment requirements.
In this guide, we’ve compiled a list of 35+ trusted companies offering real online chat support jobs that you can apply for in 2025.
Benefits of Chat Support Jobs:
- ✅ No phone calls – pure typing-based communication
- ✅ Flexible hours – work full-time, part-time, or freelance
- ✅ Work from anywhere – just need Wi-Fi and a laptop
- ✅ No degree required – many hire beginners
35+ Legit Online Chat Support Jobs to Apply for in 2025
1. LivePerson
👉 https://www.liveperson.com
AI-powered customer chat support for big brands. Offers full-time and freelance roles.
2. Apple At Home Advisor
👉 https://jobs.apple.com
Provide support to Apple customers. Pays well and includes employee benefits.
3. The Chat Shop
👉 https://thechatshop.com
A UK-based company hiring remote chat agents globally.
4. SiteStaff Chat
👉 https://www.sitestaffchat.com
Offers live chat services to clients in healthcare, law, and finance.
5. Concentrix
👉 https://careers.concentrix.com
A global BPO company that hires remote agents for chat-based customer service.
6. TTEC (Teletech)
👉 https://www.ttecjobs.com
Offers both phone and chat support jobs in various industries.
7. OutPLEX
👉 https://www.outplex.com
Focuses on outsourcing digital customer service.
8. Arise
👉 https://www.ariseworkfromhome.com
Create your own schedule and work as an independent customer service contractor.
9. ModSquad
👉 https://www.modsquad.com
Great for gamers and content creators — offers chat moderation and customer support gigs.
10. Alorica at Home
👉 https://www.alorica.com
Offers chat support for major retailers and tech companies.
11–35: More Companies That Hire for Chat Support Roles
| Company Name | Website | Type |
|---|---|---|
| Sutherland | sutherlandglobal.com | Remote agent jobs |
| Working Solutions | workingsolutions.com | Gig-style contracts |
| Teleperformance | teleperformance.com | BPO & chat support |
| Transcom | transcom.com | Global chat & call jobs |
| Uber | careers.uber.com | Support chat for drivers/riders |
| Shopify | careers.shopify.com | Merchant support |
| Zapier | zapier.com/jobs | Technical chat support |
| Amazon | amazon.jobs | Seasonal & permanent roles |
| Asurion | careers.asurion.com | Tech product support |
| WeLocalize | welocalize.com | Content moderation & chat |
| Support.com | support.com | Tech support |
| Cognizant | careers.cognizant.com | Digital chat agents |
| TaskUs | taskus.com | Remote moderation |
| SupportNinja | supportninja.com | SaaS and startup clients |
| KellyConnect | kellyservices.com | Entry-level tech chat |
| CloudSource | sitel.com | Part of Sitel Group |
| GoDaddy | careers.godaddy.com | Chat support for hosting |
| Boldly (formerly Worldwide101) | boldly.com | Premium virtual assistant |
| Fancy Hands | fancyhands.com | Freelance chat tasks |
| Indeed Flex | indeedflex.com | Flexible shifts |
| PeoplePerHour | peopleperhour.com | Chat gigs |
| Upwork | upwork.com | Freelance chat support |
| Freelancer | freelancer.com | Short-term projects |
| Rev | rev.com | Chat transcription |
| Remotive | remotive.io | Curated remote job board |
How Much Do Chat Support Jobs Pay in 2025?
- Entry-Level: $12–$16/hour
- Mid-Level: $17–$22/hour
- Senior/Technical: $25+/hour
- Freelancers can earn $500–$3000/month depending on clients and hours worked.
Requirements to Get Started
- Laptop/Desktop with a reliable internet connection
- Typing speed of 40–60 WPM
- Good written English (some roles need bilingual skills)
- Calm, problem-solving mindset
- CRM or ticket system experience (a bonus but not mandatory)
Pro Tips to Get Hired Faster
- Create a strong resume focused on communication and multitasking.
- Sign up on multiple platforms to increase your chances.
- Practice typing tests to improve speed and accuracy.
- Get familiar with tools like Zendesk, Intercom, or LiveChat.
- Build a professional profile on Upwork and Freelancer.
Final Thoughts: Are Online Chat Support Jobs Worth It in 2025?
Absolutely. With the continued rise of e-commerce, tech startups, and remote-first companies, online chat support is a growing field. It offers low-barrier entry, solid pay, and the freedom to work from home — making it one of the best online job options in 2025.
Ready to Start?
👉 Bookmark this page and start applying today.
💼 Want resume tips or cover letter templates for chat jobs? Just ask me!
